FAQ
Frequently asked questions
01 · Courses
What is change-yourmindset.com?
An online school with courses on mindset, emotions, habits and personal growth, based on ideas from psychology and taught in English and Tigrinya (ትግርኛ).
Do I need any background in psychology?
No. The courses are written for everyday learners. Each lesson explains ideas in plain language with practical exercises.
How long do I have access to a course?
Access details are shown on each course page before you buy. With a membership, you have access for as long as your membership is active.
Do I get a certificate?
Where a course includes a certificate of completion, this is shown on the course page.
02 · Membership & payment
Can I buy a single course, or do I need a membership?
Both options are available. You can buy individual courses one by one, or choose a membership that gives you access to courses for as long as your membership is active. Membership details will be shown on the course and pricing pages.
How do I pay?
Payments are made securely online in US dollars (USD) by card through Stripe. We never see or store your full card details.
Can I cancel my membership?
Yes. You can cancel at any time from your dashboard. You keep access until the end of the period you have already paid for.
What is your refund policy?
Our full refund policy will be published here soon. In the meantime, if you have a question about a payment or refund, please contact us.
03 · Account & sign-in
How do I create an account?
Click Create account and register with your name, email address, a username and a password. After that, you can sign in with your email address or username and your password.
Where do I find my courses?
Sign in and open your Dashboard. Your enrolled courses and your progress are listed there.
04 · Wellbeing
Are the courses a replacement for therapy?
No. Our courses are educational and are not therapy, counselling or medical advice. If you are struggling, please speak to a qualified professional.
What if I am in crisis?
Please contact a doctor, a local emergency service or a mental-health helpline in your country straight away. Our courses cannot provide urgent help.